Work Orders
Engineering gets room-level requests with location and priority, so guest-impacting issues are fixed before the next check-in.
Guest Experience Starts With The Things Guests Should Never Have To Notice.
Coordinate repairs, preventive maintenance, assets, vendors, and facilities history across guest rooms, public spaces, kitchens, pools, and building systems.
Trusted By Facilities And Operations At
The building never really closes, so facilities work cannot wait for a convenient time.
Guest rooms, kitchens, elevators, HVAC, pools, life-safety systems, and public spaces create a constant mix of reactive and recurring work.
Guest-impacting failures are urgent.
Prioritize issues by operational impact and keep status visible.
Rooms and assets create huge context.
Tie work history to the exact location and equipment involved.
Engineering teams juggle recurring work.
Keep preventive maintenance schedules connected to asset history.
Outside vendors still matter.
Coordinate specialty providers without losing the internal record.
Multiple properties hide patterns.
Compare recurring issues and service activity across the portfolio.
Documentation gets scattered.
Keep photos, notes, estimates, approvals, and completion together.
See a guest-impacting facilities issue move through the operation.
Click through how a guest-reported leak becomes a vendor work order, with priority, routing and vendor reliability tracked along the way.
Book a DemoConnect the work behind property readiness.
From room-level issues to portfolio-level visibility, keep facilities work in one operating system.
Built for engineering teams and the operators depending on them.
Keep day-to-day execution simple while giving leadership visibility across the property or portfolio.
Chief Engineers & Facilities Leaders
PM, assets, vendors, open work, and property history.
Operations & General Managers
Visibility into issues that can affect guests and operations.
Property Teams
Simple request intake with location and issue context.
Specialty Vendors
Clearer coordination around assigned work and completion.
Catch the facilities issue before it becomes the guest experience.
Connect guest rooms, public spaces, and building systems to one facilities record, so recurring issues show up before they reach a review.
Keep engineering in charge. Bring in help when occupancy peaks.
Hotel engineering handles most work in-house and calls vendors for the rest. LeanSite routes both through one workflow and can add capacity through Managed Services when a property is short-staffed or a busy season hits.
Your engineering team
In-house staff keep ownership of rooms, pools, and building systems.
Specialty vendors on call
Elevator, kitchen, and life-safety vendors work from the same record.
Extra capacity when needed
Supplement coverage through Managed Services during peak occupancy.
Keep the property ready around the clock.
See how LeanSite can connect the facilities work behind a consistent guest experience.