One Decision. Then The Job's In The Right Hands, Automatically.

Stop running your own team through one system and your vendors through another. Pick Internal Team or External Vendor when the job's created, from there, it routes itself, gets tracked the same way, and never just sits there because nobody claimed it.

See a job get routed Book a demo

LeanSite work-order routing on a technician's phone

Routing work internal and vendor, through Leansite today

Everything that's actually in here

One routing engine. Not two disconnected systems pretending to be one.

Whether the job goes to your own staff or an outside vendor, it's tracked, dispatched, and closed out the same way.

Work Order #4471 — HVAC, Store #204

One decision: who handles this?

INTERNAL TEAM

→ Team Lead's queue

Decision at Creation

Pick Internal Team or External Vendor, and the rest of the flow follows that path automatically.

Set Up Payments

Completed jobs

Get Paid →

Agents

Team Lead Delegation

Internal work lands in an Unassigned queue. The Team Lead assigns it to a specific person with one click.

Confirm Location

Location captured only for attendance

Preferred Vendor

Send it straight to a trusted vendor, they accept right from the email, no login required.

Marketplace

+ Create New Request

HVAC MaintenanceOpen for Bid
HVAC MaintenanceOpen for Bid
Electrical PMOpen for Bid

Marketplace Fallback

No preferred vendor for this job? Open the marketplace and let vendors come to you instead.

Work Order #4471 — HVAC, Store #204

One decision: who handles this?

INTERNAL TEAM

→ Team Lead's queue

Decision at Creation

Pick Internal Team or External Vendor, and the rest of the flow follows that path automatically.

Set Up Payments

Completed jobs

Get Paid →

Agents

Team Lead Delegation

Internal work lands in an Unassigned queue. The Team Lead assigns it to a specific person with one click.

Confirm Location

Location captured only for attendance

Preferred Vendor

Send it straight to a trusted vendor, they accept right from the email, no login required.

Marketplace

+ Create New Request

HVAC MaintenanceOpen for Bid
HVAC MaintenanceOpen for Bid
Electrical PMOpen for Bid

Marketplace Fallback

No preferred vendor for this job? Open the marketplace and let vendors come to you instead.

BULK DISPATCH

40 Properties

PropertyAssignment Type

123 Oak StInternal

Bulk Dispatch

Run the same program across 40 properties in one batch, internal at some, a preferred vendor at others.

Q3 PM - HVAC Unit #7

Auto-Dispatched

Assigned To:

Mike Torres - HVAC Tech

Recurring Dispatch

A quarterly PM job routes the same way every time it runs, no re-deciding who handles it.

WO #4471Priority: High

HVAC — Rooftop Unit #3

● Offline — saved locally

Start Task

Unified Tracking

Internal or vendor, every job is tracked, timestamped, and closed out in the same place.

New assignment

now

WO #4471 · tap to view details.

Real-Time Status

See exactly where every job stands, no matter who's doing the work, the moment it changes.

BULK DISPATCH

40 Properties

PropertyAssignment Type

123 Oak StInternal

Bulk Dispatch

Run the same program across 40 properties in one batch, internal at some, a preferred vendor at others.

Q3 PM - HVAC Unit #7

Auto-Dispatched

Assigned To:

Mike Torres - HVAC Tech

Recurring Dispatch

A quarterly PM job routes the same way every time it runs, no re-deciding who handles it.

WO #4471Priority: High

HVAC — Rooftop Unit #3

● Offline — saved locally

Start Task

Unified Tracking

Internal or vendor, every job is tracked, timestamped, and closed out in the same place.

New assignment

now

WO #4471 · tap to view details.

Real-Time Status

See exactly where every job stands, no matter who's doing the work, the moment it changes.

One decision at the start. The whole job routes itself from there.

Internal team or outside vendor, it lands in the right queue, gets delegated, executed, and closed out, all tracked the same way.

Step 1 of 5

One decision

Internal Team or External Vendor.

Removes the operational gap between managing vendors and managing your own team.

One dashboard, both kinds of work

Filter by Assignment Type: Internal Team, to see only in-house work
Or see vendor-routed jobs in the exact same view
Completion notifications fire the same way, regardless of who did the work

Issue

HVAC not cooling

Field App

Tenant submits work order

Recurring, On Autopilot

A quarterly PM routes the same way every time it runs, no re-deciding who handles it each cycle.

Every "who's even handling this?" moment, answered instantly.

How field teams actually use it

"Do I call a vendor or hand this to my own guy?"

One decision at creation, then the system takes it from there, no separate process to remember for each path.

Nothing sits unclaimed for three days

The Unassigned queue makes sure a Team Lead sees it the moment it lands, not whenever they happen to check.

Swapping who's on a job without starting over

Reassign to a different Team Member in one click, the work order doesn't get cancelled and recreated.

A quarterly PM job dispatches itself, every time

Recurring work orders route the same way at every interval, internal, preferred vendor, or marketplace, no re-deciding.

40 properties, one seasonal program, mixed routing

Internal team where you have staff, preferred vendor everywhere else, configured once, tracked individually.

Internal labor never eats into a vendor's budget

NTE and budget logic only applies to external work, your own team's time isn't metered against it by mistake.

We were spending thousands each month juggling multiple vendors. With Leansite's centralized dashboard, we now track, manage, and approve work orders in one place. The cost savings and efficiency gains have been incredible.

MGMaria GonzalezRegional Manager

Bring us your messiest mixed-team property.

The one where half the work is internal and half goes to vendors. We'll show you both paths, one system.

Book a Demo