Keep Refrigeration Cold, Lights On, And Stores Open Without Facilities Living On The Phone.

Coordinate urgent repairs, recurring maintenance, vendors, assets, budgets, and store-level facilities history across every location.

Convenience store with stocked shelves, fresh produce, and refrigerated cases

Trusted By Facilities And Operations At

  • Children's National
  • LA Fitness
  • PetSmart
  • GSA
  • P.F. Chang's

A facilities failure can become lost product, lost sales, or a closed area of the store.

Refrigeration, HVAC, lighting, plumbing, food-service equipment, and exterior systems all need fast coordination across distributed locations.

  • Refrigeration issues are time-sensitive.

    Create a clear path from store report to vendor response.

  • Every market has different vendors.

    Keep preferred providers and service history visible across regions.

  • Managers should not be dispatchers.

    Give stores simple intake while centralized teams coordinate the work.

  • Repeat failures become expensive.

    Preserve asset and repair history so recurring problems are visible.

  • Repair spend needs guardrails.

    Keep estimates, approvals, NTEs, and invoices tied to the work.

  • Portfolio visibility arrives too late.

    See open issues and trends without waiting for a weekly spreadsheet.

See a critical store repair move from report to resolution.

Click through a walk-in cold storage failure as it is routed to ranked refrigeration vendors and checked against the location's budget.

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Keep store facilities work moving without adding more store-level admin.

One workflow across requests, assets, vendors, spend, and maintenance.

Work Orders

Store teams report a refrigeration or lighting issue in a few taps, with photos, so it's dispatched before product is lost.

Preventive Maintenance

Schedule refrigeration, HVAC, and equipment maintenance store by store, so recurring failures get caught early.

Asset Inventory

Track cases, compressors, HVAC, and lighting at every store, with repair history that exposes repeat failures.

Spend approvals

Set not-to-exceed limits per job. Work that would overrun a store's budget is blocked before it's approved.

Ask Vera

Store staff ask Vera how to log or escalate an issue and get pointed to the right workflow.

Preferred vendors

Rank a preferred vendor per trade for each market, so every store calls the right vendor first.

Internal or vendor, one route

Send each job to your techs or an outside vendor with one choice, tracked the same way to close-out.

Simple for store teams. Powerful for centralized facilities.

Store teams report what is happening; facilities leaders coordinate response across the network.

  • Facilities Leaders

    Portfolio priorities, vendors, recurring failures, and spend.

  • Store Managers

    Fast issue reporting without becoming the facilities coordinator.

  • Regional Operations

    Visibility across the stores they support.

  • Service Providers

    Clear assignments, estimates, approvals, and completion records.

Know which facilities issues threaten operations before they become bigger losses.

Connect critical equipment and store-level work to a portfolio-wide operating record.

Your refrigeration vendors stay first. Gaps in new markets get covered.

Grocery and convenience operators run on vendors who know their equipment. LeanSite keeps them first in line, fills market gaps through its provider network or Managed Services, and keeps every store's repair history together.

  • Your refrigeration and HVAC partners

    Keep first-call vendors ranked by trade for every market.

  • Coverage where you have none

    Use LeanSite's provider network when a store opens in an unfamiliar market.

  • One record per store

    Repairs, estimates, and invoices stay tied to the store and the asset.

Keep every store open and operational.

See how LeanSite keeps refrigeration, HVAC, and store repairs moving across every location.