Simple request submission
Describe the issue, add details and photos, and send it to the right team.
Report The Problem. Get Back To Running The Location.
Submit a request quickly, see who's handling it and when they arrive, and keep a clear history for your location without chasing anyone for updates.
Facilities isn't your full-time job. It shouldn't feel like one.
Reporting an issue takes too long
Submit requests from one simple form.
You don't know if anyone picked it up.
See status from submitted to complete.
Vendors show up unannounced or not at all.
Know when a vendor checks in and out.
The same problem keeps coming back.
See the history behind repeat issues at your location.
Updates are scattered across texts and email.
Get notified as the request moves forward.
Your real job is running the location.
Spend less time coordinating and more time with customers and staff.
What you need to keep your location running.
Built for your role
Report it once. Know it's handled.
LeanSite keeps your requests, vendor visits, approvals, and history in one place, so you always know what's been fixed and what's still open.
Get the repair done without finding the vendor yourself.
Submit the issue and LeanSite routes it to your preferred vendor, a marketplace vendor where you have no coverage, or the Managed Services team, so you see who's coming and when without making the calls.
Your usual vendor
Work goes to the vendor your location already uses.
Coverage where you have none
A marketplace vendor fills the gap.
Updates without calls
Check-in, progress, and completion in one place.
Spend less time chasing facilities and more time running your location.
See how LeanSite lets you report an issue in minutes and follow it to done without chasing anyone.